Terms & Conditions


1.1 To place an order visit www.suvaifoods.com and register an account with us.

1.2 To register an account at our website, you will be asked to enter your email id, a password is generated and send to your email. Login in at https://suvaifoods.com and update your account details or just shop and checkout, the system will save your details so that you don’t need to input them next time you shop.


2.1 You may place online orders to us on our website at any time.

2.2 No order is accepted until our website displays the message “Thank you for your order”. Once order is placed you shall be receiving an acknowledgement email form our end as a confirmation

2.3. Please check all the items carefully against the invoice when you receive your order, to make sure you have received what you ordered.

2.4. Missing items must be informed within 2 hours of receiving your order. If an item is found to be missing from your order, or you have received the wrong product, we will do our best to deliver it ASAP or will add a store credit to your Suvai account, which you can redeem in your next purchase or later.

2.5 At Checkout page you need to select the respective slot-based delivery option, to get the delivery on time.

2.6 If there are any changes in the delivery address / contact details made between submission of order and delivery date, customers are to update Suvai Foods at least 24 hours prior to delivery.


3.1 When a coupon is issued, a coupon card will also be displayed at the Shopping Cart or Checkout pages, you just need to click on the available card which you want to redeem.

3.2 Coupon discounts can only be redeemed when the order payment is confirmed in the Online store at https://suvaifoods.com

3.3 Coupons cannot be redeemed after an order has been submitted and payment is confirmed.

3.4 Coupons cannot be used in conjunction with other coupons .i.e two coupons cant be redeemed together in one order.

3.5 Coupons cannot be exchanged, refunded, replaced or redeemed for cash or payment of accounts.

3.6 https://suvaifoods.com/ reserves the right to cancel coupons/promotions at any time.

3.7 These terms and conditions are subject to change at any time without prior written notice from https://suvaifoods.com

3.8 The terms and conditions of a specific coupon may set out restrictions on the use of the coupon including: the range of products available, coupon validity dates, and/or purchase quantities.


4.1 If you are unsatisfied with any of the items in your order or any part of the delivery service please contact us – either by email or phone.

4.2 As we sell perishable goods, we ask that you inspect the food once you receive your order. If you are unhappy with the goods, please contact us immediately (within 2 hours of receiving your order). We will try to exchange or refund any item or credit that amount to your Suvai account.

4.3 If an incorrect item has been delivered, please notify us as soon as possible. We will replace the incorrect item as soon as possible or credit that amount to your Suvai account.


https://suvaifoods.com is committed to protecting your privacy, In connection with the Personal Data Protection Act 2012 (PDPA). We use the information collected to make shopping with us possible and to enhance your shopping experience. We do not sell, trade or give your personal data to others.


You agree to indemnify and hold Suvai Foods, and its affiliates, officers, agents, employees or personnel harmless from any claim or demand, including legal fees, made by any third party in connection with the use of our services. If there is any liability found on the part of company, it will be limited to the amount paid for the products and or services.